Shipping & Packaging
When will my order ship?
Production time varies by edition and the specifics of your order.
How will my order be packaged
For details on how your artwork will ship, please visit the individual artwork page for the pieces you are interested in. Each item ships individually directly from the artist themselves, so it will vary depending upon how the artist plans to ship it. Look for these 3 categories:
Ships in a cardboard box - This item will ship flat in a sturdy, well-protected cardboard box. We work with our artists every step of the way to ensure artworks are shipped according to our very high standards. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from the artist’s studio to your home.
Ships in a crate - This item will ship in a wooden crate. Large artworks are shipped in a very sturdy crate that is built for shipping art all around the world. The crate will contain packaging materials that meet our strict guidelines to keep it firmly in place during its journey, and will be tightly sealed together.
Ships in a tube - This item will arrive rolled in a dent-resistant tube.This method is especially safe for oversized works, and provides lower shipping costs as well. Rolled works can be easily stretched (for canvas works, i.e. placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork.
How much does shipping cost?
The cost will depend on shipping method, the size and weight of your purchase, as well as the shipping destination. All shipping costs can be calculated previous to the checkout process and before confirming your order. The artworks will be shipped using global premium express carriers.
Do you ship internationally?
We ship internationally using the global premium express carriers. International orders may be subject to customs duties, which are set by the government of the destination country. These fees will be due upon arrival and are in addition to the cost of artwork and shipping and handling. We cannot discount customs duties or reimburse you for these costs.
If the country where you want to ship is not listed in our list of countries and checkout, please contact us through firstname.lastname@example.org and we will contact our carrier to get a custom quote and shipping proposal.
How do you declare goods for international orders?
Depending on the nature of the piece, we declare all shipments as limited edition artwork. We cannot mark your shipment as a gift.
Is my order insured while being shipped to me?
Every shipment we do is insured from our doorstep till your doorstep.
Will I be charged dories and taxes by the customs of my country?
You might be charged duties and taxes by the customs of your country. The exact amount may vary depending on various variables and decision making by the customs. For dutiable shipments we pay extra attention to necessary procedures to make sure that customs understand the product that they’re importing and determine the appropriate low duties.